The 30 C’s of leadership
[Final presentation at Emerging Leaders Institute on 3/23/2012, Part.2]
The 30 C’s of Leadership is part 2 of the final presentation I did today for my completion of the Emerging Leaders Institute (ELI) program which started in September 2011. It summarizes the lessons I have learned in the last few years through reading of leadership books, through attending ELI, through my observation of leaders I know or interviewed. The 30 C’s are listed in alphabetical order.
1. Can-do attitude – Whatever attitude a leader has will affect those that follow. Be positive and passionate. A can-do attitude brings positive energy and team spirit into the work place.
2. Celebration – Recognize and celebrate accomplishments and milestones. Work hard and play hard. It builds and strengthens relationships, lifts up spirit, provides a sense of pride and confidence. Dispense ARE (Recognition, Appreciation and Encouragement) generously. They make people feel more confident, motivated, and inspired.
3. Change – A leader is a change agent. He not just accepts and adapts to change, but also leads change. Change starts with YOU. All significant change begins with self-change. Be open-minded and have a zest for learning, growing and living. Develop resilience through physical, mental and emotional stretching.
4. Character – Character is the essence and core of the leader. Character is a choice, doing the right thing. It’s about integrity and intent. A leader is a person with character, has good moral values, does what’s right and act with integrity.
5. Charisma – Charisma is the ability to draw people to you, is the quality that makes people want to follow you.
“When it comes to charisma, the bottom line is other-mindedness. Leaders who think about others and their concerns before thinking of themselves exhibit charisma.” ~John C. Maxwell
6. Clarity – Have clear vision and purpose. Be clear about your expectations. If you want people to perform well, they need to be clear about their roles, responsibility, authority and accountability. Be transparent. Communicate in clear, simple and precise terms, so people can understand complex concepts.
7. Coaching – An effective leader invests in people and grows new leaders through coaching, mentoring, guiding, inspiring and empowering them. Give feedback promptly and effectively. Growing new leaders can have a lasting and transformative impact.
“The function of leadership is to produce more leaders, not more followers.” -- Ralph Nader
8-9. Collaboration and Cooperation – Collaboration and cooperation create a team spirit. They provide a sense of ownership and empowerment.
10. Commitment – Commitment is persistence with a purpose, sticking to your beliefs and choices. Believe in something and follow through. Have a set of values, principles or beliefs and then faithfully adherent to those beliefs with your behavior. Commitment ignites action. It separates doers from dreamers. Commitment is one of the most important factors in success.
”Making commitment builds hope; keeping commitment builds trust.” – Roger Merrill
11. Communication – Developing excellent communication skills is absolutely essential to effective leadership. Communication is not just what you say. It’s also how you say it. It involves the ability to speak and write well, the ability to translate your vision into actions, the ability to speak in a way that is well received as intended. The key to effective communication is simplicity.
12. Community – Encourage community building within and without the organization. What you do effects the larger community in which you work and live. Give back to the community when you can.
13. Competence – A competent leader knows what he/she is doing and selects people who know what they are doing. Doing the right thing the right way at the right time. It’s about your capabilities, talents, expertise, and track record of results. It involves both the intellectual and emotional components, the hard technical skills and the soft people skills.
14. Confidence - Believe in yourself and in others. Your confidence inspires others to follow you and believe in you. Have self-confidence with a healthy dose of humility. Have self-confidence and inner strength to surround yourself with people who are smarter than you. Finding and retaining the best and brightest people available requires confidence.
15. Conflict resolution – A leader must have the ability, courage and emotional maturity to effectively handle conflict and to talk openly about high-stakes, emotional and controversial topics in a respectful and positive way rather than avoiding it the problem. You can only resolve conflicts or differences if your relationship is grounded in mutual respect and trust.
16. Connection – Be connected with yourself and know who you are. Also connect with people and build relationships inside and outside of your organization. Connect with open and sincere communication. Know your people – speak to what they care about, ask about their dreams, find out about their histories.
“We are connected to everything else but ourselves. We have become a world of human doers having lost connection to our heritage as human beings.” — Kevin Cashman
17. Conscious awareness – Build awareness and have a deep understanding of yourselves and others. Know your strengths and weakness, observe yourselves through your own eyes and the eyes of others. Create an inventory about your strengths, talents, personality, values, developmental needs, achievements. Building awareness requires the willingness to take an honest look. Integrate more reflection & introspection into your life. Take time to reflect and to be. Reading, journaling, meditation, reflection, prayer, nature can bring awareness and positive energy to your life.
18. Consequence – Take total responsibility for yourself and for leading others, especially for failures. Accept consequences of your actions. Hold everyone accountable. This builds trust.
19-21. Consideration, Compassion and Caring – Hire the right people, train them, trust them, respect them, listen to them, appreciate and encourage them, try to know them and understand them at a deeper level, be there for them when needed. When you are considerate, compassionate and caring, you capture the heart, mind and soul of people. When you take care of your people, they will take care of your business.
22. Consistency – Say what you mean and do what you say. Treat people fairly and equally. Consistency and predictability provides safety and security and trust.
23. Core talents, values and purpose – A leader’s core talents, values and purpose must be aligned in order to have a fulfilling career and life.
What are your core talents, gifts and skills that distinguish you from others? What do you value and stand for as a person? What gives meaning to your life? What is the difference you want to make and what is the legacy you want to leave in this world? When you identify your core talents and your core values, and know how to use your gifts to serve the needs of others, you have your core purpose, your calling in life. If you ignore your core talents, values and purpose in life, no amount of external success can make you feel fulfilling and complete.
24. Courage – Courage is doing what you’re afraid to do or uncomfortable to do. Leaders often have to make tough, unpopular decisions and challenge traditions. It takes courage to accept new challenges and take risks. It takes courage to hear things that challenge your beliefs, ideas and decision. It takes courage to see, to acknowledge, and to embrace both the positive and negative aspects of who you are. It takes courage to hold yourself and other people accountable when something is wrong.
25. Creativity – is bringing into being of something which did not exist before, either as a thought, a product or a process. It is the ability to build something from nothing, see what nobody else has seen, think what nobody else has thought, do what nobody else has done. Creativity drives the success of your company and career.
26. Credibility – Credibility involves both character and competence. It is the foundation of trust, trust is the foundation of relationships. Leadership is relationship.
27. Credit – Give credit when credit is due. No one wants to follow someone who takes credit for success while blaming others for failure.
“No man will make a great leader who wants to do it all himself or get all the credit for doing it.” – Andrew Carnegie
28. Control – Have self-control and be able to control your emotions. But let go of the need to control and micromanage others.
29. Culture – Building a culture of openness, transparency, trust, innovation to allow ideas, thoughts and creativity to flow freely. Creating a culture of diversity and pride to foster loyalty and commitment and bring out the best in people.
30. Curiosity – Curiosity is the building block of creativity. Curiosity and creativity lead to innovation. Leaders are life-long learners. Keep learning, growing and improving.
“Leadership and learning are indispensable to each other.” – John F. Kennedy
Cultivating these 30 C’s of leadership is important in our journey to grow as a person and a leader. No one becomes a good leader in one day. It’s a slow learning process. Good leaders continue to learn and develop their skills.
Keep these 30 C’s of leadership in mind as we work on becoming better leaders every day.