In the article “Discover the secrets of becoming a great place to work” by Patti Lee-Hoffmann (Leader To Leader Journal, No.61, Summer 2011), the author talked about 14 traits of a great place to work.
The 14 traits are:
- Artwork, Music, and Performance - Great companies encourage employees to express themselves in a variety of ways, including through art, music, and performance.
- Everyone a Leader – Great companies build leadership from within the organization—from top to bottom, as well as across departmental boundaries.
- Firing Customers and Clients - Great companies are not afraid to fire a customer when ethical, financial, legal, or other considerations require it.
- Company and Community Are One - Many great companies have become an integral part of the communities in which they are located. They contribute to their communities in many ways—far beyond just providing jobs and paychecks.
- Company-Wide Meetings – While most companies have meetings, a much smaller number have company-wide meetings that involve everyone in the organization at the same time or place—either in person or virtually by computer link for building communication, relationships, knowledge, and trust.
- Focusing on the Environment and Sustainability - Great companies have a focus on sustainability and the environment.
- Constantly Challenging the Status Quo – Great companies focus on continuous improvement that results in reduced waste, improved product quality, reduced rework time, faster response times, lowered costs, and the development of more innovative products and services.
- Egoless Leadership - Leaders of great companies remember that they do not work alone—it takes the active support and engagement of employees at all levels of an organization to create a business that is built to last.
- Future Focus – The leaders of great companies keep an eye on the future. They are constantly exploring new product and service offerings and new ways of doing business.
- A Truth-Telling Culture – Great companies practice management honesty and transparency—treating their employees as partners instead of hired help.
- Ignoring the Conventional Wisdom -Great companies lead their industries instead of following them—they break new ground and take risks that more conservative organizations are unwilling to chance.
- Employees First - Great companies put employees first. In doing so, they build employee engagement and loyalty.
- Storytelling – Great companies do a great job of telling employees, customers, shareholders, and other stakeholders about the good work they’re doing, and the positive impact they are having on their communities and the world around them.
- Action, Not Talk – Becoming great requires not just talk, but action—a lot of action.