Gitmomer on trust

In the last few days I have been reading Jeffrey Gitomer’s Little Teal Book of Trust: How to Earn It, Grow It, and Keep It to Become a Trusted Advisor in Sales, Business and Life. I like the following quotes from the book.

Without trust there is low morale

Without trust there is low productivity

Without trust there is poor service

Without trust there is strict policy

Without trust there is high turnover 

Without trust rumors are rampant

Without trust there is no open communication

Without trust there is doubt and disappointment

Trust is not a request. Trust is earned

Trust is not spoken. Trust is a feeling

You don’t get respect, you earn it.

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