When it comes to vehicles and driving, I am not only directionally challenged, but also mechanically challenged. I don’t know much about cars and how they work.
I found it is not uncommon that some repair shops take advantage of female customers by overcharging us for repair and maintenance work.
In fact I had a couple of bad experiences in the past.
Many years ago a shop in Madison overcharged me for some work they did on my car. When I found that out, I went back to ask for a refund.
The owner not only didn’t apologize for what they did, he acted like I did something wrong. He put $40 in overcharge on the table and said to me in an angry tone: “I don’t want to see you again.”
Why would I want to go back and see him again? I couldn’t believe they run business like that.
Another bad experience happened in Woodbury several years ago with a business that does oil change and some other services. They did something to my car that was not necessary. When I went back and talked to the manager, she admitted it was wrong and refunded $20 to me.
Needless to say, I never went back to that business again either.
As the result of the bad experiences, I don’t feel comfortable working with auto repair businesses.
But that’s not the case with Crossroads Collision Center. This is a business I feel I can trust.
A couple of years ago I picked Crossroads Collision Center for a minor repair work after a friend did some comparison shopping and recommended this business as offering the best deal. I was satisfied with the result.
Last week I had a fender bender incident. My van needed to be fixed. I drove it to Crossroads Collision Center for estimation and repair. I didn’t do any comparison shopping because I trust that they would offer the best price and quality service.
I liked Crossroads Collision Center so much I even asked Tim Brown, the guy in the office, if they would do all repair and maintenance work for me. I wish they could.
If anyone has the unfortunate need for an auto body shop, Crossroads Collision Center is the one I highly recommend.
Crossroads Collision Center is a local family owned business for 26 years. They offer free loaner cars which is very convenient for customers. You can drop off your vehicle for repair and use one of theirs as long as it takes to repair your vehicle.
The business is located at 8910 Hudson Blvd. in Lake Elmo. Since it is right on the other side of I-94, separated from Woodbury only by the highway and conveniently connected to Woodbury by the bridge on Woodbury Drive or Radio Drive, it feels like part of Woodbury to me.
If you know any other auto shops in the area that you highly recommend, please leave a comment and let me know.