Getting Past No – Book Interview

I recently interviewed Deb Ledvina, a Mn/DOT employee since 1992 and an attorney who was appointed by Commissioner Sorel to serve as Mn/DOT’s first ombudsman in September 2008. We talked about the second book in the Commissioner’s Reading Corner Book of the Month series, Getting Past No: Negotiating in Difficult Situations by William Ury. Tang: Why…
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